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Terms & Conditions

Terms & Conditions

Product Variant

Benefit 

Value Added Services & Price

Daily Plan

(Recursive)

IPD 10,000

is sub-divided into 5 days’
maximum in a month for coverage,
up to PKR 2000 cover per day applicable
for maximum of 5 days a month.

No waiting period

VALUE ADDED SERVICE
Unlimited Access for Online Doctors
throughout the month for family.

Price: PKR 2 /Daily

Auto Payment

1 Month Plan

IPD 10,000

is sub-divided into 5 days’
maximum in a month for coverage,
up to PKR 2000 cover per day applicable
for maximum of 5 days a month.

No waiting period

VALUE ADDED SERVICE
Unlimited Access for Online Doctors
throughout the month for family.

Price: PKR 60 /Monthly

Auto Payment

6 Months Plan

30,000 Hospitalizations
coved with additional
5,000 accidental OPD

Waiting period 15 days

15 days free lookup period apply

VALUE ADDED SERVICE
Unlimited Access for Online Doctors
throughout the period for family.

Price: PKR 500 for 6 months

Annual Plan

30,000 Hospitalizations
coved with additional
5,000 accidental OPD

Waiting period 15 days

15 days free lookup period apply

VALUE ADDED SERVICE
Unlimited Access for Online Doctors
throughout the period for family.

Price: PKR 1,000 for Annual

 

Webdoc Health Service PKR-2 Daily & PKR 60 Monthly Plans T&C’s

Waiting Period: No waiting period apply; cover starts at day one.

POLICY TERMS & EXCLUSIONS

  • Pre-existing conditions are not covered.
  • Cosmetic or surgical procedures are not covered.
  • Regular medicine & SI doesn’t fall under IPD.
  • MMC & DD cover will apply under IPD admission cover Only.
  • Cover restricts to IPD, Patient must be admitted at-least 24 hours on Bed to avail cover.
  • 30,000 Hospitalizations coved with additional 5,000 accidental OPD
  • No Maternity Cover apply.
  • Policy can be reversed within 14 days after subscription only for 6 month and annual plan.

DOCTORS CONSULTANCY & TIMING:

Doctors services are available from Monday – Saturday 9:00am – 9:00pm.

UN-LIMITED ALL DAY ACCESS FOR FAMILY:

Doctors access is available all day for the policy term without restrictions.

CLAIMS PAYMENT:

  • We aim to pay claims as soon as possible; however, the TAT remains 7 working days. Reimbursement period is maximum up to 3 months.
  • We would require the agreed documentation for processing of the claims. If there are no documents to share or partial documents are shared, the claims may not be payable according to the SECP rules of paying claims.

For claim/complaint registration call 3737

REQUIRED DOCUMENTS:

  1. CNIC Copy
  2. Hospitalization Bill/Doctor’s prescription
  3. Discharge slip
  4. MSISDN
  5. Payment receipt (payment paid by patient/customer in hospital)

CLAIMS ELIGIBILITY:

Claims will be based from the discharge slip date.

WebDoc Health Service PKR-500 Bi-Annual & PKR 1,000 Annual Plan T&C’s

Waiting Period:

15 Days waiting period applies.

POLICY TERMS & EXCLUSIONS:

  • Pre-existing conditions are not covered.
  • Cosmetic or surgical procedures are not covered.
  • Regular medicine & SI doesn’t fall under IPD.
  • MMC & DD cover will apply under IPD admission cover Only.
  • Cover restricts to IPD; Patient must be admitted at-least 24 hours on Bed to avail cover.
  • 30,000 Hospitalizations coved with additional 5,000 accidental OPD
  • No Maternity Cover apply.
  • Policy can be reversed within 14 days after subscription only for 6 month and annual plan.

DOCTORS CONSULTANCY & TIMING:

Doctors services are available from Monday – Saturday 9:00am – 9:00pm.

UN-LIMITED ALL DAY ACCESS FOR FAMILY:

Doctors access is available all day for the policy term without restrictions.

CLAIMS PAYMENT:

  • We aim to pay claims as soon as possible; however, the TAT remains 7 working days. Reimbursement period is maximum up to 3 months.
  • We would require the agreed documentation for processing of the claims. If there are no documents to share or partial documents are shared, the claims may not be payable according to the SECP rules of paying claims.
  • For claim/complaint registration call 3737

REQUIRED DOCUMENTS:

  1. CNIC Copy
    2. Hospitalization Bill/Doctor’s prescription
    3. Discharge slip
    4. MSISDN
    5. Payment receipt (payment paid by patient/customer in hospital)

CLAIMS ELIGIBILITY:

Claims will be based from the discharge slip date.

Disclaimer:

WEBDOC Health Service (WHS) product is made and owned by Webdoc Pvt. ltd (underwritten by Insurance partners of WEBDOC) having its principle office Plot No. 320, River View Commercial, Lilly Road, Bahria Town, Phase 7, Rawalpindi 46220, Pakistan. Easypaisa is a brand of Telenor Microfinance Bank and bank is acting as the corporate agent of the product on behalf of Webdoc Pvt. Ltd.