Registration Data:
By registering on the WEBDOC application, you agree to provide accurate, complete, current, valid, and true Registration Data, including your name and phone number. You are responsible for updating this information as necessary. WEBDOC bears no liability for false, incomplete, old, or incorrect Registration Data provided by users.
Account Security:
Your account is personal and cannot be transferred, assigned, or sold to another individual. WEBDOC shall not be liable for any loss incurred due to unauthorized use of your password or account, whether with or without your knowledge.
Account Suspension/Termination:
WEBDOC reserves the right to suspend or terminate user accounts immediately and indefinitely if there is reason to believe that the Registration Data or any other provided data is incorrect or false, or if the security of the account has been compromised.
As a patient, you are responsible for your own use of our services. You agree not to hold WEBDOC responsible for any malpractice or substandard treatment provided by the healthcare provider.
We make sure that the healthcare providers using our services have the necessary qualifications and are approved by their licensing boards.
As a healthcare provider (doctor) using this service, you take responsibility for both your patients and yourself. This includes ensuring the quality of the services you provide and following all relevant laws while using the service.
WEBDOC has put measures in place to keep patient information secure. However, as a healthcare provider, it’s important for you to also take steps to safeguard your patients’ privacy and confidentiality.
Subscribers:
When you sign up for an account with WEBDOC, you become a “registered user.” This gives you access to specific areas of the app and allows you to use certain services and materials that are available on the app (a “subscription”). Each subscription and the privileges it offers are meant only for you and cannot be shared or transferred to anyone else.
WEBDOC may adjust subscription prices at any time. However, any subscription prices you’ve already paid will remain valid until the end of your current subscription term.
Disclaimers
Refunds:
Refunds of consultation fees, valid as per customer experience policy, will be issued in the form of WEBDOC mobile application credits for the purchase of another appointment in eligible cases.
Doctor Consultations:
Users scheduling appointments with doctors through the WEBDOC application agree to engage in video/audio/chat sessions facilitated by WEBDOC.
Doctor-Patient Interactions:
Any interactions and associated issues with doctors, including health concerns and experiences, are strictly between the user and the doctor. WEBDOC is not liable for such interactions and associated issues. Users engage with doctors at their own risk.
By using the WEBDOC application, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
If you have any questions about these terms or need to contact WEBDOC for any reason, you can email us at support@webdoc.com.pk. Feel free to reach out!