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Mobile Insurance

 

Mobile Theft and screen damage insurance

 

 
  

Daily

Monthly

Yearly

  

Premium

Coverage Up to

Premium

Coverage Up to

Premium

Coverage Up to

  

PKR 15

PKR 30,000

PKR 300

PKR 30,000

PKR 2,750

PKR 30,000

  

PKR 20

PKR 40,000

PKR 400

PKR 40,000

PKR 3,650

PKR 40,000

  

PKR 25

PKR 50,000

PKR 500

PKR 50,000

PKR 4,550

PKR 50,000

  

PKR 30

PKR 60,000

PKR 600

PKR 60,000

PKR 5,450

PKR 60,000

  

PKR 35

PKR 70,000

PKR 700

PKR 70,000

PKR 6,350

PKR 70,000

  

PKR 40

PKR 80,000

PKR 800

PKR 80,000

PKR 7,250

PKR 80,000

  

PKR 45

PKR 90,000

PKR 900

PKR 90,000

PKR 8,150

PKR 90,000

  

PKR 50

PKR 100,000

PKR 1,000

PKR 100,000

PKR 9,050

PKR 100,000

  

PKR 55

PKR 110,000

PKR 1,100

PKR 110,000

PKR 9,950

PKR 110,000

  

PKR 60

PKR 120,000

PKR 1,200

PKR 120,000

PKR 10,850

PKR 120,000

  

PKR 65

PKR 130,000

PKR 1,300

PKR 130,000

PKR 11,750

PKR 130,000

  

PKR 70

PKR 140,000

PKR 1,400

PKR 140,000

PKR 12,650

PKR 140,000

  

PKR 75

PKR 150,000

PKR 1,500

PKR 150,000

PKR 13,550

PKR 150,000

  

Daily and monthly payments are installments for yearly product, and claims are paid on a pro rata basis

Mobile Theft Insurance

Monthly Premium

Coverage

Yearly Premium

Coverage

PKR. 200

PKR 400

Up to PKR. 30,000

Up to PKR. 60,000

PKR. 2000

PKR. 4000

Up to PKR. 50,000

Up to PKR. 100,000

     

 

Disclaimer: Webdoc in partnership with our underwriter East West insurance company is providing the product. This is a recurring payment model

Key Policy Terms & Exclusions

  • Only one subscription per phone and per person at a time
  • Claim should be made within 15 days for damage & theft
  • SIM/MSISDN should be in the name of the claimant

Exclusions

Payment of claims is subject to exclusions, as outlined below. Mobile Insurance shall not cover.

  1. Any Pre-damaged Screen.
  2. Already Lost or Stolen phones.
  3. Forcedly or purposely broken phones.
  1. Customer Account numbers and Phone IMEI required
  2. Waiting period of 7 days is applicable
  3. Only one subscription per phone and per person. After claim, insurance will be terminated
  4. Claim should be made within 15 days of damage
  5. Theft & Burglary are covered – First investigation report Required
  6. Coverage is for new as well as old phones on pro rata basis
  7. Non PTA phones are not covered

Eligibility & Enrolment:

  • Applicants are eligible to apply for a Mobile Insurance Plan under the Policy if Applicants meet all the criteria set out below:
  • All Eligible Applicants shall be natural persons. Corporations, partnerships and businesses shall not be eligible for coverage under the Policy.
  • All Eligible Applicants shall be a minimum of eighteen (18) years of age.
  • If the Applicant wishes to apply for and subscribe to a Plan under this Insurance Policy, the Applicant will be required during the registration process to:
  • acknowledge that the Applicant has read and understood the terms of the Policy.
  • Confirm that the Applicant meets the eligibility criteria.
  • The Insurance Benefits payable are subject to the Applicant’s confirmations being true and correct; and
  • If the Applicant’s confirmation is untrue or incorrect, no Insurance Benefits will be payable, and the End User Price the Subscriber paid will not be refunded.
  • After purchasing the Insurance Policy, you need to send IMEI number along with your MSISDN number to given WhatsApp 0343-5619973. This should be a picture of the IMEI number taken from your phone. Only IMEI number is not acceptable. Alternatively, you may contact the helpline and register your IMEI number against your MSISDN number to be eligible for the claim.
  • Waiting period of 7 days apply.

Notice Of Claims:

The Company shall be notified of the occurrence of the Insured Claim as soon as possible, but not later than 15 (FIFTEEN days) from the date of damage or theft, which shall be treated as time‑barred and the Company shall not be bound to pay the Claim.

Required Documents/Detail for claims:

For each Claim reported, the Company shall obtain From the Claimant:

  • CNIC copy Both Sides
  • Picture of IMEI Number of the phone or pre-registration before the event of claim
  • Police Report – In case of theft
  • Any Original Proper Bills to be claimed in case of damaged phone. – Damaged phone Only

If there is a dispute, suspected fraudulent activity on the claim or a unique situation which requires further clarification, the payment period can be extended but shall not exceed ten (10) working days, or as long as the dispute takes to resolve in the legal system.

Termination Of Individual Insurance

  • The insurance of an Insured shall automatically terminate at the earliest time below:
  • Upon payment of the claim or
  • Upon cancellation or withdrawal of subscription

Customer will call on 3737 / 042-111-003-737 / 0344-3333737 intimate about claim/complaint or can email all these documents on whsclaims@webdoc.com.pk